Terms of Use

The zync-solutions.co.uk/zynccloud.co.uk website (the “Website”) is owned and operated by Zync-Solutions Limited (“Zync”). Please read these terms and conditions (the “Terms”) carefully. Your use and access to pages of the Website is subject to these Terms and, by using or accessing any part of this Website, you agree to be bound by them(as amended from time to time).


This Website is divided into two parts:

(a)        the general web pages setting out the services, business information and contact details of Zync which are accessible to everyone (the “General Webpages”); and

(b)        the password protected web pages providing access to the data services main menu, in particular, the customer database, accessible only by our customers  (the “Data Services Webpages”).

Registration and Password

To access the Data Services Webpages, you will need to enter into a written agreement with Zync for the provision of data services (the “Agreement”). After signature of the Agreement, you will be assigned a personal username and password (“User ID”) to access the data services.

Your User ID is personal to you and you are responsible for maintaining the strict confidentiality of your User ID. You agree to use this Website solely for your own use and benefit in accordance with the written terms of the Agreement and you shall be responsible for all use of the Website made by anyone using that User ID. Any unauthorised use of the Website and/or your User ID should be notified to Zync immediately by emailing: administrator@zync-solutions.co.uk.

Intellectual Property

All rights in the material on the Website belong to Zync or its third party licensors and are protected by copyright, trade marks, service marks and/or other proprietary rights and laws of the UK and other countries.

Users of the Website are entitled to use the information published on the General Webpages for their own personal use only.

Authorised users of this Website are entitled to use the information published on or accessed via the Data Services Webpages as permitted by the Agreement.

Otherwise, you may not reproduce, modify, amend or distribute any part of or content on our Website, including without limitation, for commercial purposes other than as expressly authorised by Zync by prior agreement. Any copies made in accordance with this Legal Notice must bear the copyright notice included on the original.


The content published on this Website is provided by Zync (and third party licensors) on an “as is” basis only and is not intended to address your particular requirements or business needs. Zync relies upon information provided by other independent third parties and accordingly does not accept any liability whatsoever for any errors or omissions published on the Data Services Webpages.

Accordingly, Zync makes no warranty that the information published on the Website will meet your requirements or that your use of the Website will be uninterrupted, timely, secure or error-free.

To the fullest extent permitted by law, Zync makes no warranties or representations, whether express or implied, in relation to the Website including but not limited to implied warranties or conditions of completeness, accuracy, satisfactory quality and fitness for a particular purpose.

Indemnity and Liability

You agree to indemnify and hold harmless Zync and keep Zync fully and effectively indemnified on demand against all costs, claims, damages, liability and expenses (including any professional fees) which Zync might suffer by reason of a breach by you of these Terms or your use of this Website.

For the avoidance of doubt, this indemnity shall extend to any losses which Zync may suffer as a result of the unauthorised use by third parties of your password and username.

To the extent permitted by law, you agree that Zync shall not be liable for any consequential or indirect damages or financial loss or loss of profits arising out of your use of this Website even if Zync have been advised of the possibility of such damages arising.



Zync reserves the right to modify, delete or change any aspect of the Website, the Website content and these Terms.

By continuing to access the Website following any change to these Terms, you agree to be bound by any changes made.


No delay or omission on the part of Zync in exercising any right, power or remedy under these Terms shall impair or detract from such right, power or remedy or operate as a waiver of such right, power or remedy.


If any provision of these terms is held to be invalid or unenforceable, then the remaining provisions of these terms and of the paragraph in question shall remain in full force and effect.


Privacy Policy

We are committed to safeguarding the privacy of our website visitors.  This policy (the “Privacy Policy”) sets out how we will treat your personal data.

Our website uses cookies. By using our website, you consent to our use of cookies in accordance with the terms of this Privacy Policy.

(1)        What information do we collect?

We may collect, store and use the following kinds of personal data:

(a)        information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation);

(b)        information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make or use of our services;

(c)        information that you provide to us in creating an account;

(d)        information that you provide to us in subscribing to and using our services, including without limitation in order to receive email notifications and/or newsletters which you have subscribed to; and

(e)        any other information that you choose to send to us.

(2)        Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored locally by your browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track that web browser.

We use both “session” cookies and “persistent” cookies on the Website.  Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted by you, or until they reach a specified expiry date.

We will use the session cookies to:  keep track of you whilst you navigate the Website and to prevent fraud and increase our website security.  We will use persistent cookies to:  enable our Website to recognise you when you visit again and keep track of your preferences when using our Website;

We use Google Analytics to analyse the use of this Website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our Website is used to help us analyse usage trends and how well our Website is performing.  Google will store this information. Google’s privacy policy is available here.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including our Website.

(3)        Using your personal data

Personal data submitted to us via this Website will be used for the purposes specified in this Privacy Policy, the Agreement or in relevant parts of the Website.

We may use your personal information to:

(a)        administer the Website;

(b)        improve your browsing experience by personalising the Website;

(c)        enable your use of the services available on the Website;

(d)        send you email notifications which you have specifically requested;

(e)        send to you our newsletter and other marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);

(f)         provide third parties with statistical information about our users – but this information will not be capable of identifying any individual user;

(g)        deal with enquiries and complaints made by or about you relating to the Website; and

(h)        help us secure our website against unauthorised use and to prevent fraud.

Where you submit personal information for use on our Website, we will do so in accordance with your instructions and/or the agreed use.

We will not, without your express consent, provide your personal information to any third parties for any form of marketing.[1]

We will only use your personal data as a casual visitor to our Website for a limited duration and as a registered for so long as you remain a registered user.

(4)        Personal data you provide

You agree that we may use any personal data you provide in order to support and enable your use of the App.   As the source of any data collection and processing via our App you are responsible for ensuring that you comply with all data protection and privacy laws.  Under data protection laws (principally, the General Data Protection Regulations or GDPR) you are the “data controller” and we are the “data processor”.

It is your responsibility to ensure that you are allowed to use our App to store and process any personal data relating to identifiable people.

We will ensure that:

(a)        we only process personal data as instructed by you (namely, to enable ouor services,

(b)        we will not transfer any personal data outside of the EEA (apart from our use of AWS – see below) to host and process any data (which includes personal data);

(c)        all our staff will be subject to a duty of confidentiality in accessing any personal data;

(d)        we will implement appropriate technical and organisational measure to ensure a level of security appropriate to the risk (including unauthorised access, loss and the integrity of the personal data);

(e)        assist you (at your cost) in complying with your duties as a data controller;

(f)         when you terminate your account or at any time you request it, delete and/or return any personal data to you; and

(g)        provide you with such information as you need in order to demonstrate our compliance as a data processor with the data protection laws.

(5)        Disclosures

We may disclose your personal data to any of our employees, officers, agents, suppliers or subcontractors (but only those situated in the EEA) insofar as reasonably necessary to enable our services or for the purposes as set out in this Privacy Policy.

In addition, we may disclose your personal data:

(a)        to the extent that we are required to do so by law;

(b)        in connection with any legal proceedings or prospective legal proceedings;

(c)        in order to establish, exercise or defend our legal rights (including providing your personal data to others for the purposes of fraud prevention and reducing credit risk);

(d)        to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal data where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal data; and

(e)        to Amazon Web Services (AWS) [in the EEA] but solely for the purposes of our use of AWS’s computing and hosting facilities (AWS’s data protection policies can be found here and your use of App is therefore conditional upon agreeing to AWS’s policies).

Except as provided in this Privacy Policy, we will not provide your personal data to third parties.

Where the App allows you to contact third parties and invite them to participate or receive information then you agree that:

(a)        you have the permission to contact those users via our App which includes using and sharing their personal data with us so that we may contact them on your behalf,

(b)        you will respect their privacy and rights, and

(c)        if any person does not wish to receive any communications or participate in what you are doing then you will immediately stop communicating with them, remove them from any surveys and delete all their personal data.

You also acknowledge that when you make any personal data visible or available via our website then this will be visible outside of the EEA and therefore may constitute an export of personal data outside of the EEA.

These general data protection and privacy-related terms may be amended and/or overridden by specific terms agreed between us (or the Agreement).

(6)        Security

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

It is your responsibility to ensure that you have up-to-date anti-virus and malware software in use.

(7)        Policy amendments

We may update this Privacy Policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

(8)        Your rights as a data subject

If you contact us asking for a copy of your personal data, or for your personal data to be rectified and/or erased; then we will refer you to data controller of that data who has the legal responsibility to ensure that this happens.

(9)        Third party websites

The website may contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Where links to third parties have been added by others please ensure that you apply adequate safeguards against links to website containing malware or bogus websites.

Contact Details

The General Webpages contain only a summary of the information relating to the services and business of Zync . If you wish to receive further information in relation to Zync’s services or products or have any questions, please contact us by email at enquiries@zync-solutions.co.uk or write to:

Zync-Solutions Limited (Registered Office)

Devonshire Business Centre,Works Road, Letchworth, Herts, SG6 1GJ

Company No. 04180796
Registered In England & Wales

D-U-N-S® Number: 221622439